SL

STEPHANIE LOGAN

United States

Reviews

Review of AAA


Rated 1 out of 5 stars

I had AAA insurance in MA

I had AAA insurance in CT. When I moved to MA, I figured I would just change addresses because I had no complaints. However, MA is different from any state I have lived in (five, including CT). Brendan Gross failed to communicate the MA-specific paperwork/details and did not enter my correct correspondence information. As a result, I was dropped by the insurance company without any notice, as they had the wrong correspondence information. I am getting rid of all AAA memberships.

September 22, 2025
Unprompted review

Review of Allianz Partners USA


Rated 5 out of 5 stars

The process of filing a claim was easy…

The process of filing a claim was easy and straightforward. I received updates on the status of my claim, which was helpful. I have never had to use the insurance before and often think it is not worth the added expense. However, I am grateful the option was there for reimbursement when I needed it.

April 9, 2024

Reply from Allianz Partners USA

Dear Valued Customer,

We are so glad you had a positive experience with Allianz Global Assistance. Your support is invaluable to us. Looking forward to seeing you again soon!

Sincerely,
Stacey
Social Care USA