United States
Review of LighterLoungeCo™
I never received my order it's been a little over a month and still nothing. They sent me a tracking number and when I tried to track my package it said it wasn't a valid tracking number. I had to reach out to my bank and dispute the Chargers. This website is more certainly a scam.
Review of GOLDEN
They are thieves Spent $125 on a pair of jeans on April 4th it's April 16th as of writing this and they never shipped them even baught the package protection. I tried contacting them for an update called numerous times just rang rang and rang than went to voice-mail. Tried the help chat gave them my order number and they just stopped responding. They seem to be ignoring me.
Update: They contacted me back to say the order was cancelled and that if I want to re order them I half to pay with PayPal took them 2 weeks to let me know the order was canceled customer service service is a joke!
Reply from GOLDEN
Hi,
We understand your frustration and apologize for any inconvenience. Your order was automatically flagged by our system due to a potential security concern, which is why it was placed on hold. As a brand that takes fraud prevention seriously — for the protection of both our customers and ourselves — we followed up by canceling the order and fully refunding the payment to the original method.
We did reach out to offer PayPal as a more secure payment option, and we’re still happy to help you complete your purchase that way if you're still interested.
We appreciate your patience and understanding as we work to ensure safe, secure shopping for all customers.
Thank you,
The GOLDEN Team
