This is a review about the new update…
This is a review about the new update to the App and site. OMG it's awful, what have you done - it's gone back like 10 years. Why have you rolled out this App update when it's clearly not ready. It's Slower , it's not showing results of various sports , no Placepot betting available on horseracing , only offering win betting on Australian Horseracing. It's been nearly 3 weeks since the update, it should have been improved by now.
Well for me, it's not improved the experience, made it worse infact and I've used the App much less since this update, too slow and clunky , difficult to navigate around the App. I'm really hoping it improves, I'll stay as a customer for the time being.
The previous App was much, much better overall so that's a positive for SkyBet and when I've had to contact Customer Services department, I've got through to them quicker than before and they are at least aware of what's going on with this new update and most of the agents i chatted with, were helpful.
July 1, 2025
Unprompted review