Yahor Antonenka

It all started with the account verification process - there were problems right away.

As soon as I tried to withdraw my winnings, the "competent and responsive" Slothunter administration started asking me for absolutely any documents they could think of: proof of identity documents, various bank statements, even documents from my previous job and personal information about my relatives! They even sent me a test via email :) And then they went ahead and wrote that my account was about to be blocked and "you can't withdraw your winnings because you haven't provided the REQUIRED documents to prove you have finances" It's as if I'm some suspicious person from the street with no money.
P.S. Throughout our correspondence, I kept explaining to the administration that I used winnings from another casino to fund my account at their casino, but they just didn't get it.

I told them I had already sent enough documents to prove my identity and that I had sufficient funds both for playing at their casino and for covering my living expenses. Yet they kept asking for even more documents. What a load of nonsense...

The funniest part is that some of these documents I had already uploaded to the casino's website, but they didn't even bother to check them - that's the level of their customer service. It got absurd: they asked me to retake photos of my documents so that my elbow was visible, lol

They still haven't returned my money, citing the need for more and more documents, even forcing me to go to a bank where I'm no longer a client. Naturally, they didn't issue any statements, and Slothunter once again found an excuse not to transfer my winnings. And this is despite the fact that all the information regarding my identity, address, and finances is already in their hands!

I think Slothunter is just looking for excuses not to return my winnings, that's all. In another casino, they didn't require such documents from me, even though the winnings were significantly higher. Apparently, they're hoping that the user will give up on the situation and the money will stay with them.

My blood boils at the mere thought of Wolfycasino. This so-called 'casino' preys on unsuspecting players like myself. They stole 30,000 euros from my account to a bogus bitcoin wallet in just 20 minutes! The audacity of such a despicable act fills me with rage. And they had the nerve to tell me I could only withdraw a maximum of 5,000 per week! Attempts to seek compensation and conduct an investigation were met with indifference from customer support. It's as if they take pleasure in watching their users suffer. Consider this a warning to anyone daring to risk falling into the clutches of Wolfycasino: it's better to burn your money than to wager with these scammers. They will rob you blind without hesitation! Wolfycasino, you are nothing but a den of thieves, and I will make it my mission to ensure that others are spared the suffering and deceit I endured.

On March 15, 2024, the administration of the Barz casino shamelessly appropriated my winnings, unjustly banning my account in the process. Here's how it happened: I deposited 2000 euros without any issues, but when it came to withdrawing my winnings, the cunning representatives of the casino came up with dozens of incomprehensible reasons why I couldn't claim my prize, with the main absurdity occurring in the verification process.

You see, according to the casino administration, for me to have the opportunity to withdraw money, the Barz representatives needed to request my verification from other casinos, even though I had already successfully completed verification and had every reason to withdraw funds!

In my communication with the casino support team, I repeatedly explained that I couldn't provide a bank statement showing my salary deposit, as I made my deposit using winnings from another casino. Despite my explanations, the Barz representatives stubbornly insisted on scrutinizing my financial statement, which had no relevance to deposits in their casino.

Realizing that I wouldn't back down easily, the Barz administration took the most idiotic step by unjustly banning my account, effectively stealing my funds and blocking my access to all casinos within their group. I strongly advise against playing at this casino – you'll lose both money and time.

I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!

Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!

There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next "mandatory step" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.

As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.