elizabeth beeton

United States

Reviews

Review of Google

Review of simplehuman


Rated 1 out of 5 stars

Simplehuman has no customer service

Simplehuman does not honor promises to provide expedited shipping and they don’t give refunds. Also, they add fees that aren’t disclosed or justified. They appear to have outsourced customer service to contractors who do not have access to company records or authority to correct problems. There is never the possibility of speaking to a person by phone. The owners are just squeezing the company for money until the gig is up. I don’t know why the California attorney general doesn’t pursue them for fraud.

January 6, 2024
Unprompted review