One gift card for five boxes.
I bought five boxes of identical Christmas biscuits to give as gifts - but only got one gift card. The cards would have been identical i.e. "Merry Christmas love from the British family" not individualised per recipient. I'm informed that one card per order is normal - i.e. five boxes but one gift card. That parsimony has left a very sour taste.
Reply from Biscuiteers
Hi there,
Thank you for taking the time to share your experience. We do include one gift card per order rather than one per box I'm afraid, and we’re very sorry if this wasn’t clear at checkout or caused disappointment when gifting.
Your feedback is really valuable, and we’ll be passing it on to our team as we continue to review how we can improve our gifting options in the future. We hope we’ll have the chance to make your next Biscuiteers experience a better one.
Best wishes,
The Biscuiteers Team X
