customer

I bought a Mazda 3 a few weeks ago and had a great experience. As I wasn’t able to view the car in person due to the distance, I was provided with a 360° video and all the necessary documents, which made things much easier. The sales rep I dealt with, Simon, was extremely helpful, polite, and happy to answer any questions I had. Everything was handled quickly and without any stress.

Very disappointing experience – would not use again

We recently used Gatwick Airport Parking Spaces (GAPS) and were left very disappointed with the service.

When we returned from our holiday, we discovered that money had gone missing from our car. Sadly, this isn’t the first time something like this has happened — a similar incident happened to my sister-in-law previously, although she didn’t have photo evidence at the time. While we understand companies often state they are not responsible for valuables, it’s extremely worrying that this keeps happening.

To make matters worse, we were left waiting over an hour for a transfer back to our car after our flight. It felt like the company delayed the transfer because no other customers were waiting and they didn’t want to send the van for just four people. After a long flight, this was not acceptable.

Overall, the service was unreliable, and we left feeling frustrated and uncomfortable. I would strongly recommend looking at other parking providers if you want peace of mind and a smoother experience.

Delivery on time, great communication, really good product.