Eva Clifford

United Kingdom

Reviews

Review of Craft Supplies UK

Review of PANDORA UK


Rated 1 out of 5 stars

Don't get express delivery

I paid for express delivery and it delayed. This was for my mum's birthday and ended up being late. Not impressed. You owe me £3

August 11, 2024

Reply from PANDORA UK

Dear Eva,
Thank you for taking your time and effort to share your feedback here with us on our Trustpilot website. We are sorry to hear that you did not receive your order as promptly as you expected.
In this instance, we would like to highly recommend reaching out to our online team directly. Our dedicated Customer Care team will be happy to assist you further. Please reach out to them by telephone on 0808 234 5431, via email to estore-uk@pandora.net or you can also chat with us via our online chat service. You can find all the details here: https://help.pandora.net/uk/s/contactsupport . We apologise for any inconvenience this may have caused.
Best, Pandora

Review of Hotel Chocolat


Rated 4 out of 5 stars

Good products but wrong gift wrap

Good products and great taste only I paid extra money for my order to be in a gift box and it came in a gift bag which was significantly cheaper.

February 14, 2024
Unprompted review

Reply from Hotel Chocolat

Hello Eva. We are so sorry to hear this. In order for us to investigate this for you, we kindly ask that you please send us an email including your full order details and queries to review@hotelchocolat.com. Many thanks, Hattie@ChocolatHQ