I contacted the store today with a…
I contacted the store today with a concern about the transformer on my Celebrity riser recliner chair. A extremely helpful and knowledgeable guy called Ben listened intently to my concerns and even asked me to remove the batteries from the transformer to check that the chair was working OK and I felt happy with his advice. I'm a 67 year old pensioner and it's a credit that you have such good staff.
Well done to Janine who sold me the chair in the first place and Ben who helped me today
Thanks fantastic service 🙂
Reply from FurnitureWorld
Thank you so much for taking the time to share your experience. We're delighted to hear that Ben was able to assist you so thoroughly and that his knowledgeable and reassuring support made a difference. We'll be sure to pass on your kind words—he’ll be thrilled to know he made such a positive impression.
We're also very pleased to hear that Janine provided fantastic service when you purchased your chair. It's always our goal to ensure every part of the customer journey is helpful and supportive, and your feedback truly means a lot to the team.
If there's anything else you need in future, please don’t hesitate to get in touch.
