I wish I could give this company a minus
If I could give 0 I’d have probably gone minus. Took me 7 weeks to get my deposit back . Phone calls and sms messages every other day. The agent (Siobhan ) made so many typos my son , who was on the contract with me never received an email from her for a week before we realised something was amiss .Her incorrect spelling was also very annoying.She always seemed to be in meetings and every Friday promised the money was on the way. When it didn’t arrive I would then have to wait till Monday to start the process again. I have had so many sleepless nights because I needed this money for my new flat. Eventually we went to the arrears department and a young man called Taz sorted it within 3 days. If I hadn’t had my son and his wife helping me I don’t know where I’d be . Taz was very good but sequence itself are rubbish and I wouldn’t go to them again