Albert Tate

On Friday, October 3, 2025 at about 17:50 hours, I visited BioLife’s 8676 State Highway 121 location and raised a legitimate, medically documented concern: after my donation, the gauze wasn’t secured properly — again. This wasn’t the first time I’d returned with blood soaking through, and I warned them that if this happened while driving, I could faint from seeing my own blood.

This isn’t just anxiety — it’s a clinically recognized condition called Blood-Injection-Injury (BII) Phobia, which can cause people to pass out (vasovagal syncope). Behind the wheel, that can be fatal. But instead of taking my concern seriously, the manager dismissed me, refused to consider staff retraining, and ultimately retaliated by deferring me permanently when I asked to speak to someone higher.

Even worse, another donor (self-professing to be an EMS worker) interrupted the conversation, escalated the conflict, and followed me — all while staff said nothing. I was punished for speaking up, while the center allowed unprofessionalism and unsafe behavior to continue unchecked.

BioLife holds immense institutional power. If a donor were to faint while driving and crash, the company could easily influence medical investigations or law enforcement narratives to attribute the cause to something else entirely, circumventing their liability — erasing any link to their own negligence. That’s what makes this so dangerous: not just the risk itself, but how effectively it can be hidden.

Do better, BioLife. Why must I die — why must you deny?

I manage a My Verizon Business account and still—48 hours into a new cycle—last month’s bill is nowhere to be found. Instead, the portal shows a high “estimate” tied to a terminated employee’s line, and every rep (including supervisors) hides behind “the system” instead of explaining or fixing it. This isn’t my first headache:

My brand-new iPhone 16 Pro Max arrived glitchy; support bounced me between departments with no clear warranty path.

A “free” Black Friday tablet couldn’t be moved to the business plan, so it ballooned my personal account—exactly the kind of bait-and-switch upsell Verizon denies doing.

Across all these issues, customer service remains robotic and indifferent, offering scripted apologies instead of solutions.

If you value transparent billing, straightforward promos, or competent support, look elsewhere. Verizon Wireless has failed on every front.

Spoke to Veronica, a customer care representative who was amazing. Still, the shipping specialist refused to acknowledge the issues of website design, which delayed my warranty claim by over a month and caused scratches on my phone. They would not make an exception even when I told them I would write a review of the negligence on TrustPilot. Seeing all the 1-star reviews indicates their PR team doesn't care about the impact on reputation, nor sustainability and profits for shareholders, let alone stakeholder trust. DO NOT purchase from this company, PERIOD!!!

Their app, customer service, and system in totality is very, very poor. This is the 3rd time I've tried to use Affirm. I advise all not to use their service or you will be highly disappointed.

Update for standard Reput. Mgmt. response (+1 star increase):
Affirm did reply to my review using standard reputational management practices. I haven't reached out to them, but am hopeful to see what they will or have done to improve experience. I will adjust my rating upon follow-up interaction.

I don't understand why it doesn't have a link button for Drum Monkey. It would be really nice if all the Unison plugins had an auto-find feature that worked with DAWs, making mapping easier. Drum Monkey is a headache when mapping in FL Studio. Another critique of Drum Monkey is that it needs a much-needed update because the drum library names of sounds disappear when reopening the project. Also, why does it not remember the settings (e.g., on, auto, or off) for playback within the plugin?

It’s Thanksgiving and ya’ll didn’t make the broadcast free in the app?!! Upon considering a subscription purchase, this definitely has helped my decision. Great job of being American! 😒

I don’t know if it’s a good or bad thing that I lowered both my deductible and monthly fee by nearly switching to the competition that kept reiterating CarShield’d complaints with BBB and making claims extremely difficult.

I hope my budgeting doesn’t shoot me in the foot…