schrecklicher Service!!!!!!
It was my first and last journey with FTI.
I almost haven’t flown on my holidays!!!
FTI didn’t put my name on passenger list!!!
I’ve tried to fix the problem with 24 hour call center and quess what???!!!
No one spoke english!!!😳🙄🫣😮
Reply from FTI Touristik
Dear Ms. Duskiewicz,
Thank you for your review on the Trustpilot portal. First of all, we would like to apologize for the inconvenience. We understand your disappointment. We would therefore like to ask you to send us a few more details about the telephone call:
• Date/time of the phone call
• The phone number you dialed and from which you contacted us
Please submit your complaint in writing with this information so that we can contact you.
https://www.fti.de/kontakt/technische-fragen.html
Best regards
Your FTI team