I wish I could leave less than 1 star…
I wish I could leave less than 1 star for the review. I briefly viewed an email that said 50% off. Thought great I’ll have a look at the site having previously purchased some togs 5 years ago. The pricing kept changing depending on which page I was on. I wasn’t sure if the 50% was on there. Also being international I wasn’t sure if the pricing was for my country or for US. I thought I would find out when I went to the checkout which I’ve done on many sites before. Not this site. I got to the checkout, I didn’t even get to confirm my order, cost, sizing or address and now I am being sent a delivery. The price I saw was US and given the conversion I could purchase them for less at an Australian site. There was no 50% off because apparently you needed to put in a code. And I have emailed the company twice straight after requesting the order to be cancelled and I heard nothing. I then get an email to say it’s been shipped. So I’ve emailed again and still no response. 4 emails to date and I’ve heard nothing from this company. Additionally the website has been down since just after this all started so I don’t even know if the company still exists (might explain the lack of response if it is no longer active)!!!
After reading some of the other reviews I’m certainly not hopeful for a refund and even more worried I’ll be out of pocket for products that don’t even arrive. This has been an extremely stressful experience and I could not recommend this company to anyone.
