Paid for a item back in July still not…
Paid for a item back in July still not received and no refund or response to my emails this is a scam shop
July 23, 2025
Unprompted review
Lee Humpleby
United Kingdom
Reviews
Review of Infinity Collectables
Review of The Koin Club
Ordered over £300 of coins they got…
Ordered over £300 of coins they got left on the door step in the rain all wet though iv email them for the last few days no response absolutely gutted they were for my son's birthday all ruined shocking iv got no way of sorting it as no one from kion club is bothering contacting me
After your response.
Iv emailed you the details with no response to them at all .
Iv tried live chat no response.
Facebook messenger is the only response iv had and iv answered all the questions with 1 reply per day asking the same question when iv sent all my details to yourself
July 15, 2024
Unprompted review
Reply from The Koin Club
Hi Lee,
Thank you for reaching out to us regarding your recent order of coins. We apologise for the inconvenience and distress this situation has caused, especially given that the coins were intended for your son's birthday.
As confirmed in our previous messages, we are actively looking into this matter. However, we require your confirmation of the order reference to proceed further. It appears that past purchases have been made under multiple email addresses, which has caused some confusion.
Please provide us with the order reference at your earliest convenience, so we can resolve this issue promptly.
Best regards,
The Koin Club