United Kingdom
Review of TradeRadiators
Not received the refund as promised will update if I ever get it this was promised on the 26th October still waiting 🤔this is a response from a previous review which was done in September they responded to my review nearly a month later and then promised a full refund still waiting n
Reply from TradeRadiators
Our sincere apologies for this, the refund has been processed in full for you.
Review of TradeRadiators
Bought several radiator valves of this company and quality has been good but don't ever get a problem with your valve as the companies 5 year guarantee is as good as a chocolate fireguard took the radiator of for decorating and noticed that their was a slight drip on one of valves so contacted the company after several emails about it and a video of a pressure test as if to say this carnt happen got so fed up with the nonsense which was given just wrote this of now thank god it's only a valve not an expensive radiator so have now bought a new valve of best heating and thank god I bought all my radiators of best heating as their customer service is brilliant so I hope if this helps one person to understand how this company works regardless of what response they put down you have been warned don't be surprised if this happens to you ref num 000655234
Reply from TradeRadiators
My sincere apologies you feel this way. With any issues, we do always try to get to the bottom of the problem before supplying new products. Often there can be a simple fix which can save the cost and hassle of a plumbers trip. We have now refunded you in full for this product. Our apologies again for any inconvenience caused.
