I didn't place an order with this…
I didn't place an order with this company yet the charged my credit card twice for something i have not received. I called both phone numbers listed and niether of them are working numbers.
Reply from biopreventative
UPDATED : 04/10/2025
Hello Jenny!
We previously responded but haven’t heard back from you, and we’d really like the chance to resolve any concerns you may have.
Unfortunately, we haven’t been able to locate your account based on the name used in the review. If you could please email us at support@biopreventative.com with the phone number associated with your account or the name it was under, we’d be happy to look into this further and give you a call.
We truly value your feedback and hope to connect with you soon.
Best regards,
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03/31/2025
Hello Jenny! We sincerely apologize for any inconvenience this has caused you. Your experience is important to us, and we’d love to gather more details to help resolve this.
Would you mind sharing your contact information with us via email at support@biopreventative.com? Our patient care coordinator will reach out to you directly to assist you further.
Thank you for your patience, and we look forward to connecting with you soon.
