biopreventative Reviews 177

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Been taking BioRevive Cut Xtreme now for around 1month, 1-2 caps in morning but the way I’ve been taking them is 1tab 8am then another around 10/11am - Bloating after meals has gone, I’m now seeing we... See more

Company replied

Rated 5 out of 5 stars
Verified

Really satisfied with the service and the outcome. It’s been convenient, the treatment is working, and the support has been great. Never thought I'd manage my weight loss journey online, but here we a... See more

Company replied

Rated 5 out of 5 stars

I have had a smooth and great experience with BioPreventative. Signing up was fast and easy. Any questions I had, their patient care coordinator answered quickly and thoroughly. I have been on Tirz... See more

Company replied

Rated 5 out of 5 stars

Alejandra has been amazing through my entire experience with Biopreventative. She is thoughtful in responding, and genuinely seems to care about doing right for both company and me. Every time I hav... See more

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Company details

  1. Health Consultant
  2. Health Spa
  3. Medical Clinic
  4. Medical Office
  5. Sports Medicine Clinic
  6. Weight Loss Service

Written by the company

Biopreventative's mission is to make healthcare accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. Whether that includes weight loss, testosterone treatment, or any other treatment. With over 50 board certified physicians, and the top accredited 503A & 503B compounded pharmacies, We offer top quality telehealth care along with best in class client support, and a 30 day no questions asked refund policy.


Contact info

4.2

Great

TrustScore 4 out of 5

177 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

BioRevive Cut Xtreme now…

Been taking BioRevive Cut Xtreme now for around 1month, 1-2 caps in morning but the way I’ve been taking them is 1tab 8am then another around 10/11am - Bloating after meals has gone, I’m now seeing weight loss results to an extent that my wife who is currently on Mounjaro, is thinking I’ve been taking that too. I have a lot more energy on workouts and daily activities too. Well worth it so far. I’ll keep going to see if I can hit my target goal for weight.

July 14, 2025
Unprompted review
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Reply from biopreventative

Thanks for the great review, Craig! It sounds like you're seeing some amazing results, we're really glad to hear it. However, it seems like this might be meant for a different company, as we don’t carry BioRevive Cut Xtreme. That said, we’re still happy to hear you’re feeling great and making progress toward your goals!

Rated 1 out of 5 stars

No confirmation money gone

Purchased from the website extreme cut, once payment went through it showed a different product. No email notification but payment taken! No responses when going through 'contact us' page

July 10, 2025
Unprompted review
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Reply from biopreventative

Hello Ben! We sincerely apologize for the inconvenience you've experienced. We’ve attempted to locate your account but haven’t been able to find a match in our system. It’s possible the order may have been placed under a different name or email, or there may be some confusion with another company.

To help us look into this further, please contact us at support@biopreventative.com or call (248) 654-8263. Our team is available Monday to Friday from 8:00 AM to 6:30 PM EST, and Saturday from 9:00 AM to 2:00 PM EST. One of our Patient Care Coordinators will be happy to assist and help clarify this as quickly as possible.

Thank you for reaching out.

Rated 5 out of 5 stars

* Reputable

To anyone considering Bio Preventative:
I was referred by a physician friend who trusts this company for its strong reputation. While I was originally told the shipping turnaround would be 5 business days, due to high demand (as of 7/25), my order arrived in about two weeks. After 10 days, I reached out and was informed the current estimated timeframe is 7–12 business days.

I expressed my concerns publicly and was promptly contacted by a kind and professional representative. I truly appreciate the company’s accountability and feel their responsiveness reflects real integrity.

July 1, 2025
Unprompted review
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Reply from biopreventative

Hello Tristy! We sincerely apologize for any inconvenience this has caused you. We’ve contacted the pharmacy and due to a recent influx of orders, their processing times have been extended. Please rest assured that we are actively coordinating with the pharmacy to receive timely updates.
Your satisfaction is very important to us, and we’re committed to ensuring you receive the care and service you deserve. One of our Patient Care Coordinators will be reaching out to you as soon as the shipping information becomes available.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Been using BP for 6 months

Been using BP for 6 months. Just referred my brother too.

June 11, 2025
Unprompted review
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Reply from biopreventative

That’s awesome! thank you for your trust and for referring your brother! We’re honored to be part of your journey and look forward to supporting him too.

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Rated 5 out of 5 stars

📦 My meds arrived quickly

📦 My meds arrived quickly, discreetly, and support answered all my Qs. Impressed.

June 11, 2025
Unprompted review
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Reply from biopreventative

We’re glad to hear your meds arrived fast! Thanks for trusting our support team, Stetson! We’re here whenever you need us!

Rated 3 out of 5 stars

Neutral feedback

Makes me sweat loads but no weight loss as yet and I'm a month in.

April 1, 2025
Unprompted review
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Reply from biopreventative

Hello Donna!
Thank you for sharing your experience. We're sorry to hear that you haven’t seen the results you were hoping for yet. Everyone's body responds differently, and sometimes it may take a little longer to notice significant changes.

For any side effects you're experiencing, such as excessive sweating, we strongly encourage you to reach out to your assigned provider for medical advice through our patient portal. We're here to support you every step of the way.

If you'd like more specific insight into your progress, please don’t hesitate to contact us at support@biopreventative.com or call us at 248-658-4952 so we can review your profile and assist you further.

Warm regards,
BioPreventative Team

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Rated 1 out of 5 stars

I didn't place an order with this…

I didn't place an order with this company yet the charged my credit card twice for something i have not received. I called both phone numbers listed and niether of them are working numbers.

December 9, 2024
Unprompted review
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Reply from biopreventative

UPDATED : 04/10/2025

Hello Jenny!

We previously responded but haven’t heard back from you, and we’d really like the chance to resolve any concerns you may have.

Unfortunately, we haven’t been able to locate your account based on the name used in the review. If you could please email us at support@biopreventative.com with the phone number associated with your account or the name it was under, we’d be happy to look into this further and give you a call.

We truly value your feedback and hope to connect with you soon.

Best regards,

------

03/31/2025


Hello Jenny! We sincerely apologize for any inconvenience this has caused you. Your experience is important to us, and we’d love to gather more details to help resolve this.

Would you mind sharing your contact information with us via email at support@biopreventative.com? Our patient care coordinator will reach out to you directly to assist you further.

Thank you for your patience, and we look forward to connecting with you soon.

Rated 5 out of 5 stars

Truthful and helpful

I have to say that Lesley has been really helpful with my requests. She acknowledged my one month hiatus from the program and has offered upon my return to the 3 month promo. 3 cheers for Lesley.

October 1, 2024
Unprompted review
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Reply from biopreventative

Awesome! Thank you, Jim! We're delighted to hear that you had a positive experience with us.

Rated 1 out of 5 stars

Biopreventative unresponsive for refund request

I initiated a subscription for the 3 month Tirzepatide injections at a cost of $897 on 10/2 and completed the intake form. On 10/4 I received an email stating that Biopreventative cannot fulfill the order because Zepbound has been taken off the FDA drug shortage list. I immediately replied saying that I was not interested in the alternative Semaglatide and I wanted to cancel my subscription and receive a full refund. At that time the $897 charge was listed as pending on my credit card website. I also completed the online cancellation form. I have sent repeated emails, text messages, and online messages (through the Telegra online portal) stating that I want a full refund and to cancel my subscription. I have received NO reply from Biopreventative. I only continue to receive messages asking me to complete the intake form, which was already completed and messages asking me if I want to switch to Semaglatide. I am very frustrated with this company!

October 4, 2024
Unprompted review
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Reply from biopreventative

Hello Kathleen! We sincerely apologize for any inconvenience this has caused you. We are hoping that this has been resolved.

For further assistance, please let us know. Thank you so much!

Rated 2 out of 5 stars

I just signed up and had a few…

I just signed up and had a few questions, but the phone numbers that are listed are all invalid. What is going on???

September 26, 2024
Unprompted review
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Reply from biopreventative

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. Our goal is to ensure all our customers have a positive experience with us.
Please reach out to our customer service at 248-654-8263 or email us support@biopreventative.com for any concerns that you may have & we'll be happy to assist you.

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Rated 2 out of 5 stars

Extremely disappointed

EDIT** I have spoke with a manager and she was quite helpful and nice, however I have still yet to hear from a provider about my med/order so I’m still just sitting stagnant and wondering what’s going on. I opted to not have my money refunded but if I don’t hear from a provider in the next hour I will have no choice. No one should have this much struggle with a provider(s) or getting what they’ve paid for.

They say you’ll hear same day within 6 hours from a provider- NOT TRUE!!! I call customer service and literally got voicemail cause “ no one was available to answer my call”. They took my money and when I chatted I was told to just wait a few more hours - I waited and still nothing!!! Husband and I will cancel and they better refund both our payments as we will find a company that treats us with respect and wants our business.I would have only given 1 star but my husband did get his processed in a timely manor.

August 20, 2024
Unprompted review
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Reply from biopreventative

Hello Traci! Thank you for sharing your feedback with us regarding your recent purchase. We apologize for any inconvenience you may have experienced.

Please know that our team has already reached out to discuss the matter further and to address any concerns you may have. If there is anything else you need assistance with or if you have any additional questions, please do not hesitate to let us know. We are here to help.

Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Rated 1 out of 5 stars

$100 fee if you delay order

My initial experience was great/meds fine but next shipment was auto ship charge. AS soon as I saw the charge I let them know i wasnt in town and to cancel. I was refunded $100 short. I inquired and they were keeping $100 for med processing even though nothing had been sent or done. I was going to reorder but if I loose $100 every time I need to delay an order, then it's not worth it. I did reach out to the company and they refused to return the $100. I was completely dismissed and they kept the $ and offered nothing towards my next shipment and think it's ok to fine $100 if you decide to take a vacation. ship dates are not posted.

June 29, 2024
Unprompted review
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Reply from biopreventative

Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. Our goal is to ensure all our customers have a positive experience with us, and we’re sorry to hear we didn’t meet your expectations.

We would like to clarify that our refund policy, including the requirement for cancellations to be made at least 48 hours before the charge date, is outlined on our website.

Additionally, Our company operates on a subscription based model where patients are billed every 30 days to ensure you'll receive the medication in a timely manner before your next injection day.

Please feel free to reach out to us directly if you have any further concerns or if there is anything we can do to assist you. We value your business and hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

My journey with biopreventative has been a blessing!

My journey with biopreventative has been so rewarding! I started this process with a goal in mind of getting back my "beach bod" for summer. I have tachycardia which makes working out a challenge. I had a 20 pound weight loss goal in mind. I have been taking semaglutide now for 7 weeks and I have already lost 13 pounds!! woohoo! I am feeling great! Thus far I have very few side effects. I have a decreased appetite but I do not skip meals. I was concerned when I first started that I would lose my appetite completely and lose weight due to severe calorie restriction, which in turn when I stopped the medication my body would go into starvation mode and I would pack the pounds back on. Luckily the dose I am on 7.5 curbs my appetite enough but not too much! I feel better than I have in years! I am a 46y old woman 5'7 and started at 153lb currently down to 140lb (week 7) and hoping to get down to 130lb by the end of the summer. This medication has been a blessing for me! I encourage anyone with weight concerns to give it a try!

July 23, 2024
Unprompted review
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Reply from biopreventative

We are thrilled to be part of your weight loss journey and are committed to supporting you every step of the way! Thank you so much, Katie!

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Rated 5 out of 5 stars

I'm doing great on this weight journey

I'm doing great on this weight journey. I'm 62 and my metabolism was sooo slow. With this medicine, it's speeded up making my weight go down. Plus it curves your appetite. I'm truly blessed to be able to get help with my weight journey. Thanks Biopreventa ❤️

July 19, 2024
Unprompted review
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Reply from biopreventative

We're thrilled to hear that you found the treatment effective. Thank you, Pamela!

Rated 4 out of 5 stars

It definitely works 2 months 30lbs…

It definitely works 2 months 30lbs gone. The company was pretty easy to deal with, always quick to answer questions, and to fix a goof. Highly recommend biopreventative. Not their fault at all I did manage to have every side affect there was. I was very nauseous the whole time, some vomiting, and very tired. It was pretty bad but don't get me wrong I would do it again it got me past my 8month hump i couldn't get past.

October 18, 2023
Unprompted review
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Reply from biopreventative

Thank you for your kind review, Dana! We're happy to hear that you found our company easy to deal with and that you highly recommend our services. We're sorry to hear about the side effects you experienced. We understand that individual reactions can vary. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any further concerns, please don't hesitate to reach out to us.

Rated 1 out of 5 stars

I signed up for Trizepatide bc I was…

I signed up for Trizepatide bc I was told it was stronger then Ozempic which I took for 5 months end of 2023 using my insurance. That stopped and I did fine for 4 to 5 months . I had lost 50 lbs. I started to look on line since my cravings were back and I started gaining weight back.i signed up for many and went with biopreventive. I sent documentation that I had ended on highest dose of Ozem.so went with Triz.suppose to be stronger. I was made to start at lowest dose and it didn't do anything. In fact I gained a few lbs . I increased dosage a few weeks ago and still nothing. I have spent ALOT of money for nothing. In fairness I haven't called company and sure hope they help. I DID tell them NOT to start me on low dosage so loosing my money is the fact that they didn't Listen. I've already spent $750 and all I wanted was 25 more lbs. People were nice and called me back. I. Think the pharmacy was the problem.

May 27, 2024
Unprompted review
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Reply from biopreventative

Hello Sue! We're sorry to hear that you did not have the experience you would have liked with us. Patients generally have great success with our medications, but in rare cases patients can see elongated or delayed results when trying to achieve their weight loss goals.

Our physicians practice best practices when prescribing GLP-1 medications for patients who have been on them in the past, ensuring that the patients are safe, and experience the least amount of side effects possible

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