JE

Jennifer

United Kingdom

Reviews

Review of Castle Water

Rated 5 out of 5 stars

I had a query regarding an invoice

I had a query regarding an invoice/credit note and using live chat spoke to Elliott Milbourn who was able to answer my query immediately and resolved the situation.

October 17, 2025
Unprompted review

Reply from Castle Water

Hello Jennifer,

Thank you for leaving us a 5-star review, we are happy to hear that Elliott was able to quickly resolve your query using the live webchat.

Kind regards,
Ellis

Review of Daisy Group

Rated 5 out of 5 stars

Great Service

Although my issue wasn't resolved - mainly due to access to the portal from my PC, I was dealt with very well and received the required documents I was unable to access on the portal. Lynn dealt with my queries efficiently.

September 18, 2023