Waiting for a venty replacement haven't…
Waiting for a venty replacement haven't had any correspondence since May 2nd really disappointed as rely on this device to treat a serious disability.
Will end up doing a complete charge back in a few days as this hassle is effectively making my condition worse
Reply from Herbalize Store
Hi!
We’re very sorry to hear about your experience and truly understand how important your device is for your health and well-being.
We’ve been in contact regarding your replacement, but it seems our replies may not have reached you. Please kindly check your spam or junk folder, as our messages might have ended up there by mistake.
For immediate assistance, you can also reach us directly through our live chat on the website, we're here to help and resolve this as quickly as possible.
Our sincere apologies for the frustration this has caused, and thank you for your patience and understanding.
Kind regards,
Herbalize Team
