If I could give 0 stars I would.
If I could give 0 stars I would.
Booked Italy vs England Rugby Tickets with 3 nights accom in Rome. The two hotels on the ad were in central Rome. When we spoke to Travelolo (rep barely lets you speak and talks over you all the time) as directed we were immediately told those hotels were unavailable and we were offered hotels up to 20kilometres out of Rome. Told that if we wanted central Rome we had to pay more. Didnt redeem the vouchers and requested refund under their 14 day no quibble offer (it's law anyway). Only means of contact is a WhatsAp Number. Told someone would be in touch within 48 hours. Suprise surprise no one has been. There is no other way of contacting Woucher. Total misdescription on advertisement which is still being displayed by Woucher days later even though the agents say the hotels are unavailable. It's clear they use them as a hook to get buyers and then just try to rip you off.
Order Number50311903