Avoid at all costs
For over a year I have been trying to resolve an issue with my late father’s estate. At every stage an obstacle has been put in my way and despite repeated requests for a phone call to try to find a solution none are forthcoming. Every email sent takes up to 10 days to get a reply. Do not deal with this company if you want a pain free experience. Even when I made a complaint and it was upheld in my favour no solution was offered - just we are sorry (in a very poorly written email) which does not really help. Avoid at all costs
Reply from Curtis Banks
Dear Michael,
Thank you for taking the time to share your experience. We’re very sorry to hear about the difficulties you’ve faced in resolving matters related to your late father’s estate, and we understand that this is a particularly difficult time for you. This isn’t the level of service we aim to provide, and we appreciate how frustrating delays and lack of communication can be. Please email sippsupportteam@curtisbanks.co.uk so we can review your case and assist you further.
Kind regards,
Brad Simmonds
