DF

Debbie Farmer

United Kingdom

Reviews

Review of Zenith Cosmetic Clinics


Rated 5 out of 5 stars

My recent treatment at Zenith…

My recent treatment at Zenith Nottingham was amazing. From beginning to end the staff were kind, professional and knowledgeable. They instilled confidence and answered all of my questions fully. The procedure itself was far more straightforward and more comfortable than I imagined. My special thanks to Dr. Maini and Nina for putting me at ease and making the whole process incredible. I am very excited about the results. Thank you.

October 30, 2024
Unprompted review

Reply from Zenith Cosmetic Clinics

Dear Debbie,

Thank you for leaving this lovely review, we really appreciate you taking the time to write this.

We are so pleased you felt at ease and you found the whole process incredible!

I will be sure to pass your kind words onto Dr Maini and the team.

Kindest Regards,
The Zenith Team

Review of Zenith Cosmetic Clinics


Rated 5 out of 5 stars

Consultation at Zenith

Arriving for a consultation at Zenith with Dr MainiI I was vey impressed by the professionalism and friendliness of everyone. I was instantly put at ease. Dr Maini explained everything clearly and concisely and answered all of my questions comprehensively. I feel completely confident about going ahead with my treatment.

September 10, 2024
Unprompted review

Reply from Zenith Cosmetic Clinics

Dear Debbie,

Thank you for taking the time to leave us a 5-star review, we really appreciate it.

We are so thrilled you had such a positive experience within our clinic. We will be sure to pass on your kind words to Dr Maini and the rest of the team.

We look forward to welcoming you back to the clinic in the future.

Kindest regards,
The Zenith Team

Review of LK Bennett

Review of Whistles


Rated 1 out of 5 stars

Undelivered item

I arranged for my item to be left at a local drop off point as I knew I wouldn’t be home for a few days. The courier ‘Evri’ claim the item was delivered on Sunday 23rd. They sent a confirmation delivery email with an image attached. I am well aware that this drop off point is not open on a Sunday and the image shows the parcel on the floor of a public alleyway at the side of the building. Ive contacted the drop off point today and, not surprisingly they say they have not taken delivery of my item. I’ve contacted Whistles who say I have to complete a form denying delivery. The form claims the delivery was signed for, which is impossible as there was no one there. I have now have to jump through hoops to sort this out. I think it’s the courier Whistles should be taking to task, not me! Very shabby service and behaviour. I would not recommend this service.

July 23, 2023
Unprompted review

Reply from Whistles

Hi there,
Thank you for taking the time to leave us this feedback.
I am sorry to hear that there has been some issues with your delivery and getting the issue resolved. We are aware that the Denial of Receipt that was sent to you will say that the order has been signed for. We are aware in this instance that this is not the case but we would just need a signature, name and date on the form and for this to be sent back to us and we can then advise further on the refund for you.
I do apologise for the inconvenience caused here and this is not the kind of service we would expect our customers to receive from ourselves or our couriers.
Kind regards