Nadia Mohamed

Hello Nadia, thank you for taking the time to leave a review.

I’m sorry for the disappointment and frustration this has caused. Our team has already been in touch via email and created a ticket to look into this for you.

If there’s anything more we can do, just reply to that email and we’ll be happy to help.

Team Carvela

Hello Nadia,
Thank you very much for your message. We'll share your review with our team so that we can continue to improve and do better in the future. We're here to help if you need anything else. Kind regards.

Hello Nadia

Thank you for taking the time to write your review.

I'm sorry to hear about your poor experience with your Bosch fridge and the lack of resolution from our customer service and apologise for any inconvenience this has caused you.

We take customer satisfaction seriously, and we would like to address your concerns and find a solution for you. Please reach out to our Customer Service team via any of the contact methods found at the link below and we'll do our best to assist you and ensure that your issue is resolved.

https://www.bosch-home.co.uk/customer-service/contact-us

Thanks - Claire
Bosch Home Appliance Customer Service

Hi Nadia, thank you for your 5* stars review, we hope to see you very soon on your next holidays!