OUTSTANDING ... ACROSS THE WHOLE BUSINESS
Our first motorhome, we couldn’t have found anyone better than Somerset motorhomes for our first big purchase.. We were greeted by Josh who was welcoming and listened to what was important to us. We were shown 5 motorhomes that were an exact match to our wish list, then asked if we wished to be accompanied or view on our own. We chose to view on our own and found a motorhome that we were more than interested in and requested more information.
Josh answered all our questions, gave details of the history, totally comfortable at all times, never felt pushed or being sold to, just helping us to find what was right for us. Given a price and then visited 5 other motorhome centres in Somerset and Devon but in the end made the journey back to Somerset Motorhomes. Josh and the team were amazing, came up with solutions for an upgrade to head unit/ sat nav agreed a reduced price, given a date for collection and paid deposit.
Amazing after sales support before pick up, including installation of new head unit, anti theft devices and possible tow bar problem.
On pick up Paul and Paul so helpful and informative, the handover was just what we needed as it was our first motorhome, left totally informed and comfortable driving away a sizeable purchase in terms of physical size and cost. The handover team spent time and quickly sorted out a last minute problem with the detachable tow bar. We drove to a local campsite (paid for by Somerset Motorhomes) to experience our first night and told if we encountered any problems to come back in the morning to see them … superb confidence in them to deliver on their promises.
The first time we took the motorhome away there was an issue with the Towbar electrics, from calling Laura on reception, Steve and Paul couldn’t have been more helpful.
Sorry for the long review but these guys deserve there praise, from sales to customer support to management a 100% enjoyable experience. For first time motorhome buyers these guys were a real blessing ……. Thank you Somerset Motorhomes.
PS. We did buy back in April , apologies for the late review, guess we have been enjoying the motorhome too much.
April 10, 2025
Unprompted review