Dipto Mondal

Bangladesh

Reviews

Review of Cursor

Review of Payoneer


Rated 1 out of 5 stars

Worst customer service and they steal

As a financial institution, they don't bother to track your money, until today I knew money comes back if transaction isn't successful on merchant's end, I bought a meta subscription with payoneer card and when it renewed this month meta charged me the amount and the transaction is being shown as successful in payoneers end while customer support of meta is saying they couldn't process and asked me to contact my card issuer and when I contacted they were blaming the merchant without tracking my money

Update: They replied they sent an email regarding my issue when I haven't gotten any email from Payoneer in 2 days

2nd Update: Lol, their support is kidding with me, replying every time saying they have sent an email but I never got any email regarding my issue

January 16, 2024
Unprompted review

Reply from Payoneer

Dear Dipto,

Thank you for sharing your review. We are sorry to hear that you have had a frustrating experience with customer support and your card transaction.

We have sent you an email regarding your matter on the 01/26/2024 (240124-020159), please feel free to respond to it if you need further assistance. We are always there to help.

We appreciate your feedback and sincerely apologize for the inconvenience!

Best,
Kiara from the Payoneer team

Review of Payoneer


Rated 1 out of 5 stars

Worst customer service and they steal

As a financial institution, they don't bother to track your money, until today I knew money comes back if transaction isn't successful on merchant's end, I bought a meta subscription with payoneer card and when it renewed this month meta charged me the amount and the transaction is being shown as successful in payoneers end while customer support of meta is saying they couldn't process and asked me to contact my card issuer and when I contacted they were blaming the merchant without tracking my money

January 16, 2024
Unprompted review