Diane is our point of contact
Diane is our point of contact, she is always so pleasant and professional, it's good to have that from staff, sadly so many places don't have the same attitude toward customers.
Even paying an invoice is a pleasure.
Reply from Numbergroup
Dear Angie,
I hope this message finds you well.
Thank you for leaving a review on Trustpilot about your positive experience with Numbergroup. We are grateful for your feedback and we are delighted to learn of your satisfaction with the service provided by our esteemed colleague, Diane.
We endeavor to maintain high professionalism and foster an enjoyable experience for our clients during all interactions, including invoice processing. Your acknowledgment of these efforts is highly encouraging and serves as motivation for our continuous strive for excellence.
At Numbergroup, our clients' satisfaction and feedback are of the utmost importance to us. As we always strive to enhance the quality of our services, we would greatly appreciate your thoughts on any potential areas for improvement. Do you have suggestions for aspects of our service that could be further improved or new features we could incorporate into our offerings?
We would be delighted to hear more from you. Please feel free to respond directly to me jody@numbergroup.com or any other member of our customer service team at your convenience.
Once again, thank you for your Trustpilot review and your continued trust in Numbergroup. We are looking forward to continually serving your telecommunications needs and enhancing our business relationship.
Best regards,
Jody Samuel