alex Thomas

United Kingdom

Reviews

Review of The Pools


Rated 3 out of 5 stars

It’s okay

The site overall is okay, you don’t get BOG on any horse racing etc and greyhounds are just SP instead of odds, it’s not the best, withdrawals are unbelievably slow too which is a bit annoying. The customer service team do everything they can to help but they need to make payments faster and offer better products to compete.

August 30, 2025
Unprompted review

Reply from The Pools

HI Alex,
We appreciate your feedback. We are sorry our offerings and withdrawal speeds haven't met your expectations. We're glad you find our customer service helpful. We'll consider your comments as we work to improve our services.
Many Thanks

Review of Betiton


Rated 1 out of 5 stars

One of the worst

This site is appalling, so so awkward to use not smooth at all, made an account then told horse racing betting isn’t working at the moment, useful, they also charge a fee for PayPal deposits, useless never using these lot again

August 22, 2025
Unprompted review

Review of 10bet UK


Rated 4 out of 5 stars

No BOG but good site

Really solid company, no limiting accounts so far after making a bit of profit, withdrawals are ridiculously quick. Only issue is for horse racing the prices take forever to come through and so can’t place bets for tomorrow for example which means you miss value. Also don’t offer BOG, if they added these they’d be number 1.

August 3, 2025
Unprompted review

Review of kwiff


Rated 3 out of 5 stars

Fun but slow withdrawals

Kwiff is a fun variation on sports betting, some odds can be kwiffed to way above average although this is very rare and odds should probably be kwiffed more. Withdrawal times are so so slow compared to other sites and they really need to correct this as it takes forever. Other than that it’s a decent site with potential

July 18, 2025
Unprompted review

Review of Virgin Bet


Rated 1 out of 5 stars

Don’t waste your time

I mean this lot are a joke by the way avoid at all costs, they asked me to first provide a load of documents which I was happy to do, then they asked for about 4 different phone calls saying I needed to pass security, then they said on one of the calls the account will reopen in 5 minutes, then they said the trading team have shut the account permanently, laughable.

July 16, 2025
Unprompted review

Reply from Virgin Bet

Hey Alex, thank you for taking the time to leave us a review. As your query is account specific we'd need to take a look into this in more depth.

If you could please contact customer support via email us at support@virginbet.com, or live chat service, a team member will be able to discuss your account status. - Team Virgin Bet

Review of Reevo Money


Rated 5 out of 5 stars

So far so good

Money was in my account within 10 minutes of application, simply amazing. Simple repayment plan set up via direct debit and clear APR which as per most loans was relatively high. 5 star reviews made me feel more comfortable using them and hopefully no issues in the future.

September 30, 2024
Unprompted review

Reply from Reevo Money

We are pleased to hear you are happy with our service and that the product met your needs in terms of the interest rate charged.

Thanks

Reevo Money

Review of Affordable Golf


Rated 2 out of 5 stars

Taylor Made Qi10 Driver

I placed an order for a Taylor made Qi10 driver on February 6th and did not receive the driver till the 8th of March. Really disappointed as on the site it said custom fits take max 1-2 weeks. Chris was helpful with replies about my order but I had to constantly ask for updates and felt a bit left in the dark. Wouldn’t have minded if they offered a slight discount or something for this delay but nothing offered, won’t be using them again unfortunately but may be a one off bad experience and even though the reply suggests, I was not on holiday I was out of the house one day (6th of March) so they delayed delivery 1 day because of this.

March 7, 2024
Unprompted review

Reply from Affordable Golf

Thanks for the review
Unfortunately with custom orders, delays are out-with our control and down to the manufacturer. Chris did advise you that the head was out of stock until 26/02 and that delivery would be end of Feb/Early March. You then advised you were on holiday and the order got held until you had returned.
Kind regards,
The Affordable Golf Team.

Review of BetUK


Rated 1 out of 5 stars

Waste of time

They’ll let you play until you start winning and making profit and then they limit your stake amounts for absolutely no reason! Don’t bother wasting your time with them. Contacted customer service and said this is down to the trading department aka a profit making account is largely restricted to £1 max stake bets. Waste of time use other companies.

May 27, 2023
Unprompted review

Reply from BetUK

Hi Alex,

Firstly, we are sorry to hear about the unpleasant experience which you have explained and would like to thank you for taking the time to share this with us.

Whilst we understand that you are frustrated, we would like to reassure you that we aim to provide the greatest online betting experience for our bettors and your feedback helps us to improve.
When betting online, we are bound to legal obligations that need to be adhered to at different stages of our journey. Those may seem unreasonable or badly timed, however, are extremely important and build our foundation of being a secure and responsible online betting operator.

It is important to us that your issue is properly dealt with and therefore, we have sent you an email via Trustpilot asking for more information in order to look into this further.

We are very grateful for your cooperation and we will do our best to continuously work on improving our customers' experience!

Should you have any questions or would like further support please reach out to our customer support via Live Chat.

We hope this helps, and again, thank you for reaching out to us.

Kind regards, BetUK

Review of Q-Park UK


Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, will take you for every penny you’ve got do not use their car parks, customer service is utterly terrible and they make it unbelievably unclear that if you use their app you don’t go on site special offers? How does that make any sense

May 15, 2023
Unprompted review