300-day money-back guarantee does not…
300-day money-back guarantee does not exist
I joined on 22 April 2023. And I asked for a refund on 12 Sep 2023. They asked me to think twice and encouraged me to try it in another way.
I came back to them by 21 Dec 2023 and request for refund again. They offered my a 50% refund plus the free nutritional program and free access to any program of your choice. And I accepted it on 26 Dec 2023.
I asked for updates on 23 Jan 2024. They never replied me since than. Today is 12 March 2024.
Updates on 15 March 2024: After leaving this review, they replied my email and said it sank in the email box. They process the 50% refund and add 2 programs to my account.
The reason why I didn't choose 100% refund and 3 stars review here is that, they did create a program and it is my problem for not being able to follow it.
Reply from Spartan Health
Thanks for your honesty Carlos, customers' satisfaction is our main goal 🙏🏻