JO

Jo

United Kingdom

Reviews

Review of The Wine Flyer


Rated 5 out of 5 stars

Nice selection of champagne and wine

Nice selection of champagne and wine. Very quick delivery. Highly recommend 👌

September 29, 2025

Reply from The Wine Flyer

Thank you so much for the lovely review! We're delighted you enjoyed the selection of champagne and wine, and that our delivery met your expectations. Your recommendation means a lot to us — cheers! 🥂
Thanks again,
Helen

Review of InPost UK


Rated 5 out of 5 stars

Quick and easy.

August 28, 2025

Reply from InPost UK

Jo, thank you for the 5-star rating! We're thrilled you find our service quick and easy to use.

Review of Bensons For Beds


Rated 5 out of 5 stars

Great customer service in store

Great customer service in store. Delivery was fast. The installers were very friendly and quick!

April 30, 2025
Unprompted review

Reply from Bensons For Beds

Thank you for your positive review! Our team takes pride in providing great customer service and efficient delivery and installation. We appreciate your support and look forward to seeing you again in the future!
Sleep well, Team Bensons💜

Review of Armani


Rated 1 out of 5 stars

Zero rating

Zero rating! I wish I read these comments before I placed my order which is yet to be received!
The customer service is appalling and UPS are no better. I was asked to confirm my address and have done so several times and still nothing! I requested a refund but Armani won't give it and there's no explanation. Not to who to contact to help me get my money back!

August 1, 2024
Unprompted review

Review of The Wine Flyer


Rated 5 out of 5 stars

Great deal on my favourite champagne…

Great deal on my favourite champagne and wine. Delivery was quick. Great way to collect or use Avios points.

November 23, 2023

Reply from The Wine Flyer

Hi Jo,

Thank you so much for your kind review. 
We are so pleased you are happy with everything.

Best wishes
Molly

Review of ESPA


Rated 5 out of 5 stars

Love Espa products

Love Espa products. The website is easy to use and delivery was fast.

November 22, 2023

Reply from ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of Patisserie Valerie


Rated 1 out of 5 stars

You ruined my mums 70th birthday cake…

You ruined my mums 70th birthday cake by not following simple instructions with regards to the wording we wanted on the cake. Even this was checked with you twice, you still got it wrong. To make things worse, your delivery driver left the cake outside my front door on the ground and didn't ring the doorbell, so we weren't aware the cake was there. Appalling service and we won't be using you again and neither will my family and friends!

September 15, 2023

Reply from Patisserie Valerie

Thank you for the review and we apologise for the disappointment. We can see you have corresponded with the customer service team.

Review of Beauty & Melody


Rated 5 out of 5 stars

Lovely Spa

Lovely Spa
Very friendly staff and spa facilities were great. The therapist was lovely and professional. I would recommend the spa and would return.

July 6, 2023
Unprompted review

Review of ESPA


Rated 5 out of 5 stars

Very fast delivery and such great…

Very fast delivery and such great products.

July 5, 2023

Reply from ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of Bigeasy


Rated 1 out of 5 stars

The service and brunch was absolutely…

The service and brunch was absolutely awful. I would never recommend going for brunch. The service was slow and all the staff were rude and took no accountability. We would not recommend Big Easy in Covent Garden to anyone.

April 29, 2023
Unprompted review