Magennis Jewellery Handcrafted

United Kingdom

Reviews

Review of Xero


Rated 5 out of 5 stars

Outstanding service delivered on Sunday

I was seeking help and was desperate, by Sunday I didn't know what to do when I posted my last message. I received a phone call from Nabeel, and my anxiety and stress disappeared. When Nabeel realised that I was also sick, he took his time to explain, waited patiently and guided me to understand the way the software works. In 15mn I learnt what I wanted to know for the last 4 days. Thank you Nabeel, Although working Sundays is not ideal, you took the time to deliver a professional service regardless and showed empathy,

September 21, 2025
Unprompted review

Reply from Xero

This is so great to hear. Glad that Nabeel was able to support you through this process. Appreciate the review!

Review of Yoast


Rated 5 out of 5 stars

Good customer service interaction

Good customer service interaction. Noel was very professional and quick to reply to my emails giving me the right and re-assuring information

July 28, 2025
Unprompted review

Reply from Yoast

Hi,

Thank you for your kind feedback!

We’re truly delighted to hear that Noel was able to assist you promptly and professionally, and the information he provided brought you reassurance. It’s always our goal to make you feel supported every step of the way!

We truly appreciate you taking the time to share your experience. If you need any further support, please don’t hesitate to reach out.