Gary Justice
Person delivered the wrong unit. It weighs well of 58 pounds when I had ordered the light one that weighs 78 pounds plus the batter. I have not heard from them in over a week. I’m thinking it’s time to report this the consumer protection bureau in my state
Reply from All Star Wheelchairs
Hi Gary Justice,
We’re sorry to hear about your experience and want to help get this resolved quickly. However, we weren’t able to locate any order under your name in our system. It’s possible the order was placed under a different name, email, or through a third-party marketplace.
Please reach out to our U.S.-based support team at support@allstarwheelchairs.com
or call us directly at (669) 267-5655 so we can verify your order details and make sure you’re fully taken care of.
We take every concern seriously and want to ensure you receive the correct product and prompt support.
— The All Star Wheelchairs Team