All Star Wheelchairs Reviews 22

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I purchased All Star's Silver Electric Wheelchair in February. I've traveled to Scotland and Abu Dhabi this year with this wheelchair. It's TSA approved, and is a breeze to travel with. Powerful,... See more

Rated 5 out of 5 stars

I’ve been using my All Star electric wheelchair for nearly four months now, and I couldn’t be happier. It’s lightweight enough for my son to lift into the car, and the design is very user-friendly. Th... See more

Rated 5 out of 5 stars
Verified

I bought an electric wheelchair from All Star Wheelchairs a few months ago, and overall, I’m really impressed. The chair is lightweight, easy to fold, and the battery lasts longer than I expected. Cus... See more

Rated 4 out of 5 stars

All Star Wheelchairs really changed my life. I got the electric wheelchair, and it’s strong, comfortable, and easy to control. I received it within a few days and it was ready to use right out of the... See more

We perform checks on reviews


Company details

  1. Medical Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Mobility Equipment Supplier

Written by the company

The All Star Wheelchair Difference. All Star Wheelchairs was founded on a simple principle. Provide affordable high quality Electric Wheelchairs to the hard working people of America. We cut costs and pass those savings on to you. We stand by our products with over the phone support, a regional network of over 450+ technicians and a 5 year warranty on every single electric wheelchair we sell


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

All Star Wheelchairs has outstanding…

All Star Wheelchairs has outstanding service. The staff helped me choose the right model for my needs, and I love how easy it is to use. The battery lasts a long time, and the chair feels strong and safe.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. I ordered the Ultra Lightweight Electric Wheelchair, and it arrived in just a few days. It’s super comfortable and very well made. Highly recommend this company.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

All Star Wheelchairs truly cares about…

All Star Wheelchairs truly cares about their customers. They helped me find a chair that fits my needs perfectly. The battery lasts long, and it rides smoothly even outdoors. I love the freedom it gives me. Great value, friendly support, and fast delivery — can’t ask for more.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a carbon fiber electric…

I bought a carbon fiber electric wheelchair from All Star Wheelchairs and couldn’t be happier. It’s very modern, comfortable, and makes traveling so much easier. The company also offers free returns and quick shipping, which gave me peace of mind. Highly recommended!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience! I ordered an affordable electric wheelchair, and it arrived in perfect condition. It’s lightweight, folds easily, and works great on different surfaces. The team answered all my questions before I bought it. Very satisfied with their service and quality.

September 17, 2025
Unprompted review
Rated 4 out of 5 stars

All Star Wheelchairs really changed my…

All Star Wheelchairs really changed my life. I got the electric wheelchair, and it’s strong, comfortable, and easy to control. I received it within a few days and it was ready to use right out of the box. I appreciate the good support and 5-year warranty. Truly a reliable company.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

I’m really happy with my purchase from…

I’m really happy with my purchase from All Star Wheelchairs. The delivery was quick, and the wheelchair is very comfortable and easy to use. I can move around smoothly without any problem. The customer service team was also very kind and helped me choose the right model.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

All Star Wheelchairs Silver Electric Wheelchair

I purchased All Star's Silver Electric Wheelchair in February.
I've traveled to Scotland and Abu Dhabi this year with this wheelchair. It's TSA approved, and is a breeze to travel with.
Powerful, comfortable, easy to setup and charge. All Star's customer service is great. This wheelchair has been life changing for me, and I highly recommend All Star Wheelchairs.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Daily Use

I’ve been using my All Star electric wheelchair for nearly four months now, and I couldn’t be happier. It’s lightweight enough for my son to lift into the car, and the design is very user-friendly. The chair moves smoothly on both flat and uneven surfaces. The best part is how quiet it runs — no rattling or shaking. The customer service team even followed up a week later to make sure everything was fine. I really appreciate that level of care.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

High Quality and Great Support

All Star Wheelchairs has impressed me with both product and service. The wheelchair feels premium — every part is well-built, from the seat fabric to the solid wheels. The battery life surprised me; it easily lasts a full day on a single charge. My package arrived in clean, secure packaging, and the assembly was quick. I only wish the instruction booklet had slightly larger text, but that’s a tiny detail. Everything else was perfect. Definitely five stars from me!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable and Reliable

This wheelchair is absolutely worth the money! I bought it for my father, and he’s been using it for three months now. It’s very comfortable and gives him independence again. The motor is powerful but quiet, and the turning radius is small, so it’s easy to move even inside the house. The chair also looks stylish — not bulky or outdated like others we tried before. We had one question about the charger, and customer support replied in less than an hour. Super happy with this company!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience Overall

I purchased my electric wheelchair from All Star Wheelchairs two months ago, and it’s been an amazing experience so far. The chair is lightweight yet feels incredibly durable. It folds easily, which makes it perfect for travel and storage. I use it daily, and the battery lasts for hours — I usually charge it once every two days. The controls are very responsive and smooth. The only small issue I faced was that the delivery took one extra day, but that’s totally fine considering the product quality. This wheelchair has given me my freedom back, and I truly appreciate the care this company puts into their products.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I bought an electric wheelchair from…

I bought an electric wheelchair from All Star Wheelchairs a few months ago, and overall, I’m really impressed. The chair is lightweight, easy to fold, and the battery lasts longer than I expected. Customer support was friendly and helped me with all my questions. Delivery took a few extra days, but it was worth the wait because the quality is top-notch. I would definitely recommend All Star Wheelchairs to anyone looking for a reliable and comfortable mobility solution.

October 21, 2025
Rated 5 out of 5 stars

As someone who loves to travel

As someone who loves to travel, finding a wheelchair that meets airline standards was crucial. This model is TSA-approved, making airport navigation a breeze. Its compact design fits easily into car trunks, and the smooth ride ensures comfort during long trips.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Gary Justice

Person delivered the wrong unit. It weighs well of 58 pounds when I had ordered the light one that weighs 78 pounds plus the batter. I have not heard from them in over a week. I’m thinking it’s time to report this the consumer protection bureau in my state

September 30, 2025
Unprompted review
All Star Wheelchairs logo

Reply from All Star Wheelchairs

Hi Gary Justice,

We’re sorry to hear about your experience and want to help get this resolved quickly. However, we weren’t able to locate any order under your name in our system. It’s possible the order was placed under a different name, email, or through a third-party marketplace.

Please reach out to our U.S.-based support team at support@allstarwheelchairs.com
or call us directly at (669) 267-5655 so we can verify your order details and make sure you’re fully taken care of.

We take every concern seriously and want to ensure you receive the correct product and prompt support.

— The All Star Wheelchairs Team

Rated 3 out of 5 stars

The wheelchair arived in a decent time…

The wheelchair arived in a decent time Frame, no complaints there.
The duality seems nice and sturdy, no complaints there.
Now where I have my issue.
The Company Advertises the Wheelchair as 20 inch⁰⁰ wide but it actually is about 24.5 inches wide. So we had to send it back because it wouldn't fit through the doors.
So now comes the sneaky part they advertise a free 30 day return- well it is not, it is a 7 day free return and after that you pay for return and a 1o% restock fee. All in the fine print buried under a ton of stuff you have to read before you even get to that part.
SO- if you find out you have to send the chair back your basically getting screwed out of about $300 return and restock fee.
BE CAREFUL BEFORE YOU ORDER OR ...

May 26, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look