After ordering this item from another retailer and not receiving it having to wait 2 weeks to receive a refund. Watcho was so easy to deal with, great price and arrived on time as described. definitely use again 👍
February 6, 2025
Reply from WATCHO Jewellers
We are so glad to hear you had a easy experience with us, thank you so much for sharing! #LOVEWATCHO
Ordered these for my wife , stated 2 days delivery from ordering before 2.30 pm they arrived two days to late , went to lap land temperature was -34 when we arrived I had the same clothing which I’ve already got , and I wouldn’t be without them, only wish my wife had the same .
December 16, 2024
Reply from Zerofit
Dear Mr Fullwood, thank you for leaving us a review and I am sorry your wife did not receive her products in time for your trip to Lapland. I have looked at your order history and I can see that you ordered on Monday 16th December at 1.30pm, the goods where delivered at 12.53 on Thursday 19th December. Three days later, our confirmations all state delivery within 2-3 working days, so it was within the time window confirmed on your order. We use Royal Mail tracked 48 and generally the deliveries happen within that 2 day window however we changed it to 2-3 days to allow a little more time just in case the parcel got delayed. I do however accept that on the website delivery section stated 2 days unfortunately this was not updated, however this has now been fixed. This we are very sorry for the inconvenience caused.