Canada
Review of RBC
They are quick to take my money for fees, but their service is lacking. I wanted to close my credit cards and it took WEEKS of being given the send-around. I had to make several very expensive calls from abroad (because I had left Canada) to get it sorted. Disappointing and very unprofessional.
Review of Tangerine
I have been trying to access my account for 2 days now - no luck. I cannot login because every time I enter my PIN, nothing happens until a screen appears (about 3-5 minutes later), thanking me for banking with them. What is going on? I want access to my money! Now!
Reply from Tangerine
Hi Gabriele,
Thanks for taking the time to share your thoughts with us about your recent experience. Tangerine has Contact Centres in Toronto, Moncton and the Dominican Republic. If you wish to speak with Tangerine regarding your feedback, please contact us at 1-888-826-4374, 24 hours a day, 7 days a week.
We’re always working to improve our Clients’ experiences, and your feedback is very important to us, so thanks again.
Sincerely,
Tangerine
