dave harper

Hello Dave,

I am sorry to hear about your experience with our customer service, and I apologize for the inconvenience of not receiving your SIM card.

Please be aware that we are committed to resolving your case promptly. We have attempted to contact you through the Trustpilot platform to obtain further information about your order, but unfortunately, we have not received a response. If you did not receive this request, would you kindly update your review with your order information or reach out directly to our Customer Support team using the contact form at https://support.getryoko.com?

To help us locate and verify your order in our system, we would need the following details:
- The email address used to place the order
- Your order number

Thank you for your patience and understanding as we work towards resolving this matter.


Ryoko Support Team

Hello Dave,

Thank you for your 4-star review. We apologize for the delay you are experiencing. Please rest assured that we are here to assist you in resolving this matter as quickly as possible. For further support and to track the status of your order, please visit our customer service page at https://support.getryoko.com. We appreciate your patience and understanding.

Thank you for your feedback.

Ryoko Support Team

We really hope your mum is settling in well to her new home!