Daphney Corrales

Netherlands

Reviews

Review of Women'secret


Rated 1 out of 5 stars

Bad costumer service

I bought 2 bra's at Women's secret.
I chose my correct bra size, but when I received my order they sent me the incorrect size. It turns out they sell in Spain sizes as well. I asked for my money back and for them to cover the sending costs. I expected to receive European size. I contacted them several times since August and I always get the same response: " we are still waiting for a response from the relevant department" I guess I will never get my money back

August 22, 2025
Unprompted review

Review of ParkBee

Review of Proshop.nl


Rated 1 out of 5 stars

Order of Siemens EQ6 not complete

We bought a coffee machine Siemens EQ6.
It is an expensive machine and it was advertised with a free bag of coffee beans. We never received the beans, my husband complained and was told by their customer service that they did not offer this, despite it still being shown in their website. A discussion started and no offer for discount was offered. We will return it, if in the future there is something wrong with the machine (which will mean a more serious complaint) we don't expect any help.

October 16, 2023
Unprompted review

Reply from Proshop.nl

Hi Daphney,

Thank you your feedback.


I can see the case that has been attached to this review.

As stated in the communication with your husband the coffee beans are indeed included. As we made known on the product page this is only valid as long as supplies last. This means there is no grounds for a justified discount.

Regarding the discussion, I can see this has been a one-sided discussion regrding a partial refund or free return label which we do not offer in these circumstances at it has been made clear in your shopping cart that the free product was not included.


Kind regards,

Proshop.

Review of targetmart.nl


Rated 1 out of 5 stars

Bad customer service (still no money back)

Hi,
I ordered the Pearl Original Lite syrup. But I received the original normal. Which is not what I wanted. I returned it February and I still have not received my money back. I sent an email enquiring and have not heard anything back

February 15, 2023
Unprompted review