Jason

The product was nothing like what was described. Made of plastic not aluminum - hinge cover was floppy and loose. Non existent customer support. Pretty much a scam.

Overall my experience has been average to below average. Their rates are good and they got my paperwork in order very quickly - initially. However, they completely squandered our significant lead time and waited until the last day before our closing to do any verification which led to a mad scramble to avoid impacting our timeline. I was particularly disappointed when they asked me to increase my insurance coverage because they didnt notice that they were looking at rebuild costs for the wrong property. Fortunately Nationwide recognized that there was an error was with their paperwork and didn't raise my coverage like I asked which would have cost several hundred dollars a year. That took several hours for me to sort out on my own as they never noticed their mistake - again on the last day before closing.