MI

Mike

United Kingdom

Reviews

Review of VistaPrint UK


Rated 1 out of 5 stars

Order is wrong every time

Placed 4 orders with Vistaprint in 2023, every single order was wrong, 1 I can understand, but 4??? My advice, use a different company.

December 28, 2023

Reply from VistaPrint UK

We sincerely apologize for the repeated inconvenience you've experienced with your orders. Your feedback is invaluable, and we understand the frustration caused by the errors in the processing of your requests. Our team is committed to addressing these issues promptly and ensuring that corrective measures are taken to prevent such occurrences in the future. To assist us in resolving the matter, kindly respond to the email we've sent with the images of the items received, and we'll work with you to find a solution that you'll be pleased with. Thank you for bringing this to our attention, and we look forward to hearing from you.

Review of VistaPrint UK


Rated 1 out of 5 stars

Every order I’ve placed with VistaPrint…

Every order I’ve placed with VistaPrint has been incorrectly made. I will be using a competitor from now on. Avoid using this company if you want something done right.

February 21, 2023

Reply from VistaPrint UK

We're sorry to learn that the Square Stickers fell short of your expectations. We share your disappointment with these results. Likewise, we seek to fully understand the reason for the unsatisfied review, and we recommend contacting our support at 0800-028-6962, telling us more about your concern, and providing us with a photo of the affected order to have this addressed accordingly.

Review of Awesome Merchandise


Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

3 separate orders over the last year have been "delayed" due to faulty machinery apparently... Been waiting over a month for some business cards and no offer of a refund or compensation... DO NOT USE THIS COMPANY, THEY ARE AWFUL

February 28, 2023
Unprompted review

Review of VistaPrint UK


Rated 1 out of 5 stars

1 simple order

1 simple order, wrong 5 times, never using vista print again!

February 14, 2023

Reply from VistaPrint UK

We appreciate you taking the time to share your experience and we sincerely apologize for the experience you've had with us. This in no way reflects our normal standards and we appreciate you reaching out to share where we fell short, so that we can work on improving and preventing any recurrence. In an effort to restore your valuable faith in our company, we've taken the appropriate action to address the matter. You will be sent an email with more details of the resolution.