Scam
This just happened to me 1.99 2 days ago that went through and one for 49.99 that's been pending for 2 days now! All I did was download what I thought was a one time fee of 1.99 to use it I never agreed to my card being used for a subscription I didn't need or want! I've emailed screenshot of both transactions and am still waiting on them to respond ill just get my bank to get them I'm reporting fraud update, they contacted me and refused refund! I reported them to the BBB and to my bank as fraud
Reply from PDF Master
Dear Tammy!
Thank you for reaching out!
We apologize for what you have reported and want to help. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments.
It would be much appreciated if you could contact us at the support@pdfmaster.app email address. So we can address your concerns and hopefully correct your unfortunate opinion. Looking forward to hearing from you!
