AL

Ana Lopez-Thomas

United Kingdom

Reviews

Review of giffgaff


Rated 3 out of 5 stars

Like most features but HATE that I have…

Like most features but HATE that I have no signal in Southport town centre as Giff Gaff jumps onto 02. It may be the thing that makes me go back to EE 😢

October 14, 2025
Unprompted review

Reply from giffgaff

Hi Ana, we appreciate you sharing your experience. We're sorry to hear about the signal issues in Southport town centre. Please contact us through our social media channels or through your account for assistance on this. - giffgaff Megan

Review of Yodel by InPost

Review of Avanti Travel Insurance


Rated 1 out of 5 stars

Great at taking your money but absolutely rubbish at paying out -do not bother!!

Absolutely rubbish.
They are fine taking your money but give every excuse in the book to avoid paying out when travel all goes wrong.
Our flights from Zakynthos to Bari were cancelled due to industrial action in Italy by air traffic control. This left us having to rebook new flights at great expense
I tried every other avenue (as Avanti advise) to get money back to no avail so I finally turned to Avanti.
Avanti did not want to know. Don’t bother
UPDATE:
As you can see Avanti contacted me 13/2 to say someone would be in touch. 27/2 Still waiting……

May 30, 2022

Reply from Avanti Travel Insurance

Dear Ana,

Thank you for your review and for speaking with me this morning. As discussed, I have now escalated this and asked the claims team if they can have another look at it.

You have done everything right as per our conversation, and I am sorry it has come to this. I hope they can do something for you.

Kind regards

Yvonne