Peter Lazer

I’ve spent the last hours trying to get Cursor’s AI functionality working with my OpenAI API key — and it’s been needlessly frustrating. Despite having the key, billing set up, and verification passing, I kept running into “Pro only” blocks for basic features like asking questions about my code or retrieving a file.

What’s worse:

No clear warnings before connecting the API key that Agent and Edit require a Pro plan, even if you have your own API access.

The UI gives generic error messages with no helpful guidance.

Even basic actions like “Show me globals.css” are locked behind the paywall.

In short:
It feels like I was invited to use my own API key, only to hit a wall unless I upgrade anyway — which defeats the point.

It’s a shame because when it works, Cursor is powerful and slick. But right now, it feels like a bait-and-switch for developers who thought using their own OpenAI key would give them full functionality.

I started doing some editing. I had to stop for about 30mn. I just left the tab opened in the browser.
I then resumed, and finish my project, hit save, and an error message kept coming, I tried: Overwrite, save as.
NOthing could do.
Just lost 2 hours.

I first started by trying their 2 weeks for $0.99.
Then, of course, after the two weeks, my credit card was charged the real fee for their service. Which was a little around $120 per month.
Of course, I was not notified that I was now a member of their service and that they had started chargging my card.
After realizing that my credit card was debited by them every month, I got in touch and said I did not want to use their service. And they told me, "Alright, well, you just need to tell us and we will cancel."
After a month, I was still being charged.
Got in touch again. And they told me I had never told them that I wanted to cancel, and that, to cancel, I needed to go to that page and do that.
So basically, I ended up being enrolled in their program unwillingly, and when I got in touch to cancel, they basically first lied to me, then they made me out to be a dishonest customer.
And one more shady financial service on the net. One more.
PS: Beware of companies that do not show prices on their homepage and make it difficult to access, just as they happen to do.

Review for Keylab 49 with VLab

Sound quality 5
Interface 5
Cost 5
Integration 5
Customer support 5
Incredible customer support. They offer easy access to it. answer your emails promptly. basically everything all other company don't.
Vive Arturia!

Keep it up guys. Amazing work!


Ps : just check native instrument miserable score and reviews. And you'll get an idea. They don't even play in the same league. Yet, everybody talks about. that's called marketing. Or BS depending how you frame it.

Here is my story.
I first tried out native now, then bought native komplete.
I started working with kontakt. And within a couple month, accumulated a large number of project including it.
One morning, I try to open live, and well, it does not.
I Send the crash report to ableton, and they reply explaning the problem comes from kontakt.
Now, I think it is important to mention that, at the time, I was using the trial version of live. And it is mentionnned on their support page that the trial version does not benefit from support. YET, they replied promptly and someone was there all along to advise and try to help me fix the problem. And this over the course of a few emails.
That is customer support. That shows respect for the people that put you where you are.

Now, let’s turn to NI.
Getting hold of them in the first place is a joke. Not the funny type, mind you.
They pretend you can get in touch with them through email, and they provide a link that supposedly does that, when actually it leads to a page that says:
Due to heavy ….blabla..we do not support by email at the moment.
BAM, in your face, first hit.
Tried to use the chat. It is actually not a person chatting with you. But, a program, with pre-determined answer. Which in my case did not help in anyways.
I could once send them a email, never got any answer.
Read that again please, I NEVER GOT A REPLY
So basically, I have a brand new computer. Modern specs. Brand new ableton live. Brand new komplete.
And all the project started with kontakt in it do not even open.
And kontakt 7 crashes very often. That should be said too.
I understand that software have issues. That is normal. But what is not is when you offer no support to your customers (especially at the prices they practice) and have no shame as to trest them as fools.

What they do is putting the middle fingers at their customers.
So there you go NI, Just as everyone (almost) before me. I'll leave one star for the joke of a company you are.
Fool me once....

Oh, and they kept charging me komplete now after I purchased komplete (what's the point?) And got no answers either on that subject._