Not keeping there promise
Not keeping there promise !! I'm still waiting !! I've texted and phoned lve not been approached ,no letters no phone calls just a so-called person who replies to our phone calls I've been charged £250 each month meter say £85 , shell energy they said charged the same ,! I can't under stand this, because I know they divide an estimate usage for the gear and then divide it in to 12 months, I still in debt, l can't understand that the bungalow is only one bedroom little bathroom 1 bedroom one small kitchen and living room.it cost me this , Why is it .my next door neighbour and their neighbour next door io her Their bills are half the coast and they've got two bedrooms so I keep fighting this same heating only l have 3 heaters one l find so warm so l don't use , this is affection my health stretched depression anxiety all comes on. I wish somebody could talk this out please please sheree Trett