United Kingdom
Review of ETA Insurance (ETA Services)
Easy to buy bike rescue cover. Recommended by Audax event, and something I'd been looking for. Easy to purchase, and hopefully I won't need it but do feel easier knowing that the details are now lodged in my phone.
Reply from ETA Insurance (ETA Services)
Thank you for taking the time to share your experience - we'll be here if you need us.
Review of Planet X
My socks were not in stock but were despatched on the given date. Lovely socks, comfortable and toasty warm.
Reply from Planet X
Hello Danny
Thank you so much for your fantastic 5-star review! We're thrilled to hear you love the socks—your feedback means the world to us.
It’s always great to know we’re delivering products that our customers enjoy. We look forward to hearing from you again soon!
Warm regards,
The Planet X Team
Review of Proviz Sports
Good range of products, well described at a competitive price.
Reply from Proviz Sports
We appreciate you taking the time to share your positive feedback. We're thrilled to hear you found our product range to be well-described and competitively priced.
Review of Callie
Very easy to find the product I was looking for. Very easy to fill in the form with the information I wanted on the ID tag. Despatched promptly and arrived well within the delivery window.
Tag fits the watch strap perfectly and will now stay on as a permanent feature.
Review of Saddle Skedaddle
A brilliant holiday, experienced and knowledgeable guides. I was the first trike cyclist they had ridden with and were totally welcoming.
Reply from Saddle Skedaddle
Hi Danny,
Great to hear how much you enjoyed the trip and that the guides looked after you. We aim to provide trips for as wide a range of cyclists as possible, no matter the wheel count :-)
Skedaddle
Review of OddBalls
Easy to order and rapid turnaround to despatch and receipt.
Reply from OddBalls
Hi Danny, thank you so much for taking the time to leave a review! - it means a lot to us :)
Review of Planet X
Tool bags sent out promptly however I ordered 2x black and 2x carbon and received 4x red.
Reply from Planet X
Hi Danny
Thanks for this review, i am sorry to hear of the mix up with your order, are you able to send over an image of what was received to service@planetx.co.uk and we'll be happy to take a look for you, as we don't actually currently stock those in red.
Kind regards
Planet X
Review of Royal Mail
Review of cycleGuard
Very easy to use quote and purchase process. The options included recumbent trikes as standard and without having to wait to talk to someone. Easy to add on racing insurance too.
Review of Royal Mail
I needed help to cancel an existing redirection and setting up a new one. The call handler was very helpful, explained things well and how to apply online for a follow on redirection
Review of Royal Mail
