AT

Amy Taylor

United Kingdom

Reviews

Review of Polar Recovery

Review of ACE


Rated 1 out of 5 stars

If I could give it 0 stars I would sent…

If I could give it 0 stars I would sent money to another account and it’s taking ages! The fact it’s my son’s disability money aswell is an absolute joke. Staff are vile they laugh at you. Have already contacted police action fraud and the financial ombudsman

July 29, 2025
Unprompted review

Review of Monese


Rated 1 out of 5 stars

No one ever gets back to you phone…

No one ever gets back to you phone lines non exist email is a joke and online chat no one ever replies funny how I found Sam smith on linkdn messages him about my account a employee may I add and then get blocked a couple of mins after talking to him

March 25, 2025
Unprompted review

Reply from Monese

Hi there- we’re sorry to hear you’re having issues .We’ve flagged your case to the team and asked them to get back to you asap.

Review of Monese


Rated 1 out of 5 stars

Blocked my account

Blocked my account, have my sons DLA money due Tuesday and they blocked my account to late for me to change my bank details. My sons dla money dosent come his taxis for school won’t be paid for. It’s actually against the law to do what you’re doing, I suggest someone contacts me back tomorrow!

March 19, 2025
Unprompted review

Reply from Monese

Thank you for sharing your feedback. We’re sorry to hear about your experience and truly want to help. We previously requested additional details through Trustpilot to locate your account and resolve the issue, but as the timeframe to provide this information has now passed, we were unable to move forward.

We completely understand how frustrating this must be. Please don’t hesitate to contact our support team directly, and we’ll do everything we can to assist you promptly.

Review of Pockit


Rated 1 out of 5 stars

Avoid avoid and avoid worst bank ever…

Avoid avoid and avoid worst bank ever they are nothing but scammers no one ever gets back to you quickly I’ve gone to the FCA and bbc about these crooks funny how my account gets closed when I say I’ve done this and the fact they have got my sons DLA money is discustinh

September 9, 2024
Unprompted review

Reply from Pockit

Hello Amy,

We understand your frustration and apologise for the inconvenience caused. Your feedback is important to us, and we want to address your concerns.

We have reviewed your account and can confirm that we sent you an email update regarding the status of your account. Please check your email inbox, including any spam or junk folders, for our communication.

If you're still unable to locate the email, please reply to this message with the exact email address you used to create your Pockit account. We'll resend the update and assist you further.

Kind regards,

The Pockit Team

Review of Plutus.it


Rated 1 out of 5 stars

Scamming company left me with no money…

Scamming company left me with no money over the weekend I just want my money out of my account so I can get my kids what they need, reported to financial ombudsman and il be taking it further if I don’t get any contact back today 🤬🤬🤬

September 4, 2023
Unprompted review