We ordered sofas in January and were…
We ordered sofas in January and were told the delivery date would be march for one set of sofas and April for the second set of sofas. The delivery was meant to be April 18th but they weren’t and then they said it was delayed and that we would get a new date. Since then we have been to the Stevenage branch three times and are still being told they will let us know the new date for delivery. We were told a new date would be arranged within a week and after this they said they can only deliver on the 30th of May and the day before the delivery date is e received a message saying unfortunately they can’t deliver it and since then we’ve been chasing them up for a new delivery date and still haven’t received a new date for delivery. It’s been more than 24 weeks and still haven’t received our sofas
Reply from ScS Sofas
Good Morning Wazahat,
I hope you are well and thank you for your review.
I am very sorry for the issues that you have experienced regarding your delivery dates.
I can completely appreciate that this must be disappointing for you.
I can see that you have now spoken with the store and will be calling in to discuss your options.
Again I apologise for any inconvenience that this may have caused you.
Many thanks
Lynsey - ScS Social Media Team