Horrible quality
Horrible quality. The adhesive fell off the front cover before I was able to even put it on. The ergonomics of the case if awful. It's difficult to touch the volume and power button. It took a month for delivery and they charged $49! I am beyond aggravated.
Reply from Thezfoldcase
Hi Scott,
We’re truly sorry to hear that your experience with our case didn’t meet your expectations. We understand how frustrating it is when a product doesn’t function as intended, and we sincerely apologize for the inconvenience caused.
At The Z Fold Case, we strive to provide high-quality products for the Z Fold community, and we have over 20,000 happy customers who trust our brand. That said, we take product feedback seriously, and we will escalate your concerns about adhesive durability and button accessibility to our product team for review.
Additionally, we regret that the shipping time was longer than expected. While we aim to provide fast delivery, occasional delays can occur due to courier logistics. If your case is defective, we would love the opportunity to make this right for you with a replacement or refund.
Please reach out to us at contact@thezfoldcase.com so we can find the best solution for you. Your satisfaction is important to us, and we truly appreciate your feedback.
Best regards,
Emma Lopew
Customer Support Manager
The Z Fold Case Team
thezfoldcase.com