Deceitful, dishonest, Chinese company portraying themselves to be in America
I fell for their FAKE ad on Instagram. First of all, they portray themselves as a boutique in Charleston, SC complete with photos of the city, etc. The clothing and models all look great, and the pricing seems reasonable. I placed an order for some tops, a dress and two pairs of shoes. It took over 2 weeks to get the order (which should have been a red flag, as most reputable companies send you a shipping confirmation soon after. They get all the merchandise from CHINA! When I finally received the first part of the order it had a bad very chemical-type smell. The clothing had NO tags, size tags and all of it was EXTREMELY POOR quality, crooked pockets, etc. I had to email them to ask where the rest of the order was. They would always respond and sign their emails, Love, or much love, Celine. Their website says free shipping, and 30-day money back guarantee. The latter is FALSE! You can return you items, but what they don’t tell you is you have to ship them back to China! Once I had made it clear I wanted to return all the items (as they were awfully made and not at all to the standard they portray, the game began…They told me that the cost to ship it back could be $50 to $110 USD in transport charges, $58 to $144 in customs clearance fees, ( How can it cost more that the whole order???) then proceeded to offer me instead: 10%, then 25% cash back (keep items and get “instant” partial refund) 50% store credit, usable toward any future purchase (as if I would buy any of this crap again) and “enjoy an even bigger discount.”. Eventually they upped their refund to 40%. I went back and forth with them and, realizing I had been totally scammed, I disputed this with my CC company, who unfortunately didn’t help me at all due to the website’s fine print section that says items may have to be shipped back overseas. DO NOT DO BUSINESS WITH THIS SCAM-ARTIST COMPANY! They are deceitful, and their merchandise is total crap.
July 12, 2025
Unprompted review
