0 stars! Do not buy!
0 stars! Do not buy from this company! I’m struggling to get £610 back for a table I have never received. This was ordered in October and I asked if they could save until we moved at the beginning of Dec. Pestered me to make the purchase which I should have seen as a red flag. Our delivery got delayed until 15th Dec and again to 21st Dec. A day later I received a phone call from James to say he would
have to give me a refund as his supplier had let him down and he wanted to be honest rather than keep delaying. I appreciated this honesty and fault sorry for the company as he told me it would probably put him out of business due to how many more refunds they had to give. He told me to raise a case on PayPal and he would refund straight away. Messaged to say he had authorised the refund and nearly two weeks later I have no refund. He has now blocked my messages on WhatsApp so I have escalated the case to PayPal. Really hope I get my £600+ back. DO NOT BUY FROM THIS COMPANY! They have also deactivated their instagram page and taken most stock off their website. Disgusting especially this time of year!
Update 2/1/23 - finally received refund from PayPal not the company! They have still failed to reply to the case or my messages it has only been refunded under PayPal purchase protection.