Susan Catterall

There was a lady assistant who we dealt with us at the winwick/warrington store she was extremely knowledgeable and no pressure to purchase. We purchased a new mattress there were lots choose from. I would just like to say that the delivery date was a bit long as we purchased on the Saturday 18th January and the delivery date is 17th February which I thought was a long time to wait.

The young lady Chloe was extremely helpful to us

There was quite a queue as we arrived into ybs to open an Frisa. The lady at the front desk i believe her name is Amy Ashton she was extremely helpful to us and answered all our questions. She certainly knows her products.

Laptop purchase. Spoke to an advisor who was able to help me

No hassle, small parcel that fitted through letterbox

We had our kitchen revamped in october/november 2023 by changing the work surfaces to quartz. And adding a few new cupboard doors. We dealt with Jay at Eclipse. He is a professional and will guide you through the process and make your ideas come to life. Very efficient service throughout. We are very pleased with it. The original kitchen was purchased by Eclipse a few years ago and as it hadn't dated at all we added extra cupboards and worktops. The quality of their product is excellent. I would return to them time and time again. They also do bedrooms and media walls

This company could improve by sorting problems out for customers and replying to emails.

From start to finish this company are very professional in their relationship with you. We have had work done by eclipse before and so has my brother.
We are both extremely happy with the result of the kitchen. It all looks brand new. Their products are very good quality.

Good fit bit darker than the picture. I couldnt get one from anywhere else and wanted one for a while. I wore with jeans but it would go with a dress

Product was exceptionally high quality unfortunately it turned out to be too big for what I wanted it for

Arrived earlier than expected communication good. Product exceptional just as described. Now on the wall looks beautiful just what I wanted.

Delivered on time without a hitch. Unfortunately the item I purchased were too big for me so I'll be returned them

Item for a 3d galaxy crystal nightlight meant for my grandson for Christmas. Yet it has never arrived and ferristale won't communicate with me. They have taken my money from me as well. I have emailed ferristale 6 times but to date have had no response. Disgraceful and disappointing!

Ferristale.co.uk have fraudulently charged me £20.00 for an order they have not delivered. Its a Christmas present for my grandson and is a night light. They refuse to communicate with me on any level. Avoid this company

I ordered a planet night light for my grandson on the 4th December. I got a email confirming they had taken my payment but it hasn't arrived. I've sent them 5 emails asking them to communicate with me to no avail. DO NOT deal with this company, they are hopeless! I still have not received my item my grandson will be very disappointed