United Kingdom
Review of Glovo App
It's terrible- used twice both failed but worse thing was second time waited for an hour and half and still kept changing delivery time but then cancelled order and still got charged even though they have no delivery drivers. Literally rubbish €52 wasted
Review of Millie's Cookies
We thoroughly enjoyed our cookie birthday cake! I would say the only thing we would change was making the icing butter icing instead but otherwise the cookie was delicious and the whole cake got destroyed 😋
Reply from Millie's Cookies
We're glad you enjoyed your cookie birthday cake! We appreciate your feedback about the icing and are happy the cake was a hit. Thanks for sharing your experience with us.
Kind Regards,
Aimee@Millie's🍪😊
Review of British Gas Lite
Reply from British Gas Lite
I'm really sorry to hear that you're feeling this way. It sounds like you've had a very negative experience with BGL. If there's something specific that's happened please contact our customer service team directly on Webchat via https://www.britishgaslite.co.uk/ so we can help with this. Regards, Tony
Review of British Gas Lite
Terrible customer service and a utter rip off. We moved into a commercial property and the previous tenants hadn't paid their bill, spoke to them as they were chasing our neighbours for the balance and they took the balance from our account without our consent. We have been trying to cancel with them for weeks and they keep stalling, absolute joke and charging us a ridiculous amount, 5x more than Octupus ! So they are just keeping our account open for as long as possible to charge this extra rate. AVOID THIS COMPANY
Reply from British Gas Lite
Thank you for sharing your feedback. We sincerely apologise for the inconvenience and frustration you have experienced. We understand how concerning it is to be charged for a balance that is not your responsibility and to face difficulties in cancelling your account.
Please be assured that we take your concerns very seriously. We are committed to resolving this matter promptly and fairly.
We value your feedback as it helps us improve our services. If you have any further questions or require immediate assistance, please do not hesitate to contact our customer service team directly via Webchat at https://www.britishgaslite.co.uk/
Once again, we apologise for any inconvenience caused and appreciate your patience and understanding.
